The Smart Consultancy UAE

1. About Us

This Privacy Policy applies to The Smart Consultancy UAE (“we,” “our,” or “us”), a professional firm providing VAT, income tax, and auditing services in the United Arab Emirates.
Data Controller: The Smart Consultancy UAE

This Policy governs how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and communication channels (email, WhatsApp, phone, social media, and online forms).


2. Applicable Law

We comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and, where relevant, the data protection regulations of DIFC and ADGM.


3. Information We Collect

We may collect and process the following categories of personal data:

  • Identification and Contact Data: Full name, phone number, email address, company name, job title, and postal address.

  • Financial and Professional Data: Tax registration numbers (TRN), invoices, contracts, accounting documents, and payment details.

  • Technical and Usage Data: IP address, browser type, device information, cookies, and website interaction logs.

  • Communication Data: Emails, phone calls, messages, or any communication sent to our company.

We collect this information directly from you, your representatives, or trusted third-party sources such as payment processors or government portals.


4. Purpose and Legal Basis for Processing

We process your data for the following purposes:

  • To perform our contractual obligations – providing VAT, tax, and auditing services.

  • To comply with legal obligations – including UAE tax laws, accounting standards, and anti-money laundering (AML) regulations.

  • For our legitimate interests – improving services, preventing fraud, maintaining system security, and responding to inquiries.

  • With your consent – for marketing or newsletter subscriptions.


5. Data Sharing and Disclosure

We may share your data with:

  • Government authorities such as the Federal Tax Authority (FTA) or regulatory bodies.

  • Professional advisors (auditors, legal consultants) under confidentiality agreements.

  • IT service providers and cloud storage platforms hosting our data securely.

  • Third parties as required by law or court order.

We do not sell, rent, or trade your personal data.


6. Data Retention

We retain your data only as long as necessary for:

  • Contractual and legal obligations,

  • Accounting and tax purposes, or

  • Until you request deletion (unless restricted by law).


7. Data Security

We implement organizational and technical measures (encryption, restricted access, secure backups) to protect data from unauthorized access, alteration, or loss.


8. Your Rights

Under UAE data protection law, you have the right to:

  • Access your personal data;

  • Request correction or deletion;

  • Object to processing;

  • Withdraw consent (where applicable);

  • File a complaint with the UAE Data Office


9. International Data Transfers

If your data is transferred outside the UAE, we ensure that appropriate safeguards are in place (standard contractual clauses or jurisdictional adequacy).


10. Updates to This Policy

We may update this Policy from time to time. Updates will be posted on our website with a revised “Last updated” date.


11. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact:
🏢 The Smart Consultancy UAE